Returns & Exchanges
At World of Asaya, we want you to be completely satisfied with your beauty rituals. If your purchase doesn't meet your expectations, we offer a seamless return and exchange process within 14 days of delivery.
Initiate Your Request
Log into your account and navigate to the order history section to select the items you wish to return or exchange.
Prepare the Package
Ensure the beauty products are unused, in their original packaging, and include all security seals and protective wraps.
Schedule a Pickup
Once your request is approved, we will arrange for a free courier pickup from your address at a time that suits you.
Receive Your Refund
After our quality team inspects the returned items, your refund will be processed to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing